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 About
Us: REALTOR Performance Guarantee |
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Prepared
by the National Association of REALTORS®
The REALTORS®' Pledge of Performance and Service
The National Association of REALTORS® adopted the Code of Ethics
in 1913 following the professions of medicine, law, and engineering.
REALTORS® are real estate professionals who have chosen to join
the National Association and abide by its strict Code of Ethics. What
does this mean to you? It means that any REALTOR® you work with
has voluntarily agreed to abide by a Code of Ethics based on professionalism
and protection of the public. REALTORS® are subject to disciplinary
action and sanctions if they violate the duties imposed by the Code
of Ethics.
The Code of Ethics is a detailed document spelling out the professional
responsibilities of every REALTOR®. The following summary is provided
for your convenience, but is not a substitute for the actual Code.
Do not hesitate to ask a REALTOR® for a copy of the Code, including
the Standards of Practice. The Code is your assurance of dealing with
a professional having your best interests in mind.
The Code of Ethics consists of seventeen Articles and related Standards
of Practice. The Code's basic principles can be summarized as follows: |
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Duties
to Clients and Customers |
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Article
1
REALTORS® protect and promote their clients' interests
while treating all parties honestly. |
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Article
2
REALTORS® refrain from exaggeration, misrepresentation
or concealment of pertinent facts related to property
or transactions. |
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Article
3
REALTORS® cooperate with other real estate professionals
to advance their clients' best interests. |
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Article
4
When buying or selling on their own account or for their
families or firms, REALTORS® make their true position
or interest known. |
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Article
5
REALTORS® do not provide professional services where
they have any present or contemplated interest in property
without disclosing that interest to all affected parties. |
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Article
6
REALTORS® disclose any fee or financial benefit they
may receive from recommending related real estate products
or services. |
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Article
7
REALTORS® receive compensation from only one party,
except where they make full disclosure and receive informed
consent from their client. |
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Article
8
REALTORS® keep entrusted funds of clients and customers
in a separate escrow account. |
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Article
9
REALTORS® make sure that contract details are spelled
out in writing and that parties receive copies. |
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Duties
to the Public |
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Article
10
REALTORS® give equal professional service to all clients
and customers irrespective of race, color, religion, sex,
handicap, familial status, or national origin. |
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Article
11
REALTORS® are knowledgeable and competent in the fields
of practice in which they engage or they get assistance
from a knowledgeable professional, or disclose any lack
of expertise to their client. |
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Article
12
REALTORS® paint a true picture in their advertising
and in other public representations. |
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Article
13
REALTORS® do not engage in the unauthorized practice
of law. |
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Article
14
REALTORS® willingly participate in ethics investigations
and enforcement actions. |
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Duties
to REALTORS |
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Article
15
REALTORS® make only truthful, objective comments about
other real estate professionals. |
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Article
16
REALTORS® respect the exclusive, professional relationships
that other REALTORS® have with their clients. |
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Article
17
REALTORS® arbitrate financial disagreements with other
REALTORS® and with their clients. |
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remember that this is simply a general overview of the Code's key
principles. For additional information on the Code of Ethics and its
enforcement, speak with a REALTOR® or contact
the Southwestern Michigan Association of REALTORS®. |
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